BayBliss Appliance Repair (we, our, us) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or contact us for our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out our call request form. This information includes your name, phone number, email address, and any details you provide about the appliance issue. We may also collect non-personal data, such as browser type, operating system, and the pages you visit on our website, through cookies or web beacons to improve our website and services.

Use of Information

We use the personal information you provide to contact you in response to your service requests, to send you updates about our services, and to communicate for service-related purposes. Non-personal data is used to analyze website traffic, enhance user experience, and for overall service improvements.

Information Sharing

Your personal information may be shared with our trusted partners for operational and service-related purposes. Our partners are required to keep the information confidential and use it only for the agreed purposes. We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Consent to Contact

By contacting us through our website or other means, you consent to receive communications from us and our partners via phone, email, or text regarding your service requests and other service-related inquiries.

Legal Waiver and Limitation of Liability

By using our website and services, you waive your right to sue or otherwise take legal action beyond direct negotiation for any disputes arising from your use of our website or services. You agree that any resolution or compensation for claims is limited to a maximum of $100. Each party is responsible for their own legal fees and expenses in the event of a dispute.

Opt-Out

If you wish to opt-out of receiving communications from us or our partners, please contact us at (415) 251-5683. We will honor your request promptly in accordance with legal requirements.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website. Your continued use of the website after such changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at (415) 251-5683.